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Shipping Information

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Base Cabinet Blind Corner Optimizer
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What is included in "Shipping and Handling"?

This charge includes handling, shipping materials, insurance where applicable and the actual shipping rates from our vendors. Even when a products ships direct from the manufacturer, there is still extensive paperwork and follow-up involved to complete an order.

Our standard rate for Shipping and Handling is called "Ground" and is available for shipping throughout the continental US. We've chosen to structure our Ground shipping rate according to the total of the order rather than weight and size so that you can determine your shipping cost easily. As you can see from the schedule below, we have not made adjustments to our rate schedule since October '04, even though fuel charges and shipping costs have seen significant increases.

If subtotal is: Shipping & Handling:
less than $30.00 $ 6.00
$30 to $49.99 $ 8.50
$50 to $74.99 $10.50
$75 to $99.99 $12.00
$100 to $199.99 $13.50
$200 to $299.99 $16.00
$300.00 or more $17.50

What does 'Ground Delivery' mean?

GreatGrabz Wave Decorative Grab Bar for BathroomsIn order to continue to keep overall shipping costs down, we may select to ship by UPS or by the US Postal Service. Therefore, ground may or may not include PO Boxes, depending on the contents of the package.

We ship our 'in stock' orders from Connecticut, Monday through Friday (not holidays). Depending on your location, delivery will be between 2 to 10 business days. Although we ship all orders completed by 2 pm EST on the same business day, we cannot guarantee any delivery schedule.

Items that are 'drop shipped' directly from our suppliers have varying delivery timeframes that are noted on the product page and in your shopping cart. Most cannot be expedited.

We will send an email confirmation with a tracking number when the order ships.

"This was my first order from you but it certainly will NOT be the last. This shipment was ordered Friday and was at my doorstep Monday when I arrived home from work. It was packed securely and not a sign of damage was found. I have never had such a quick & quality order response from any other e-tailer I've ordered from. Good job!" B.M., Seattle, WA

"Thank you for your quick and efficient service." M.G., Alexandria, VA

"Thank you for the personal and thorough reply. It means a great deal in this age of auto generated unsatisfactory responses." T.C, Las Vegas, NV

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Are there faster delivery options?

Moen Hand Held ShowersDuring the checkout process, if you are shipping an "In Stock" item within the Continental US, you can also select a faster delivery (expedited) method. Prices are calculated based upon anticipated weight and size, but may vary from the anticipated cost. If the cost is more than stated, we will need to contact you for permission to complete the order, which might cause a delay.

Delivery time refers to business days and begins the day after your order ships. If, for example, you ordered something to be shipped by UPS 2 Day Air on Thursday at 3 pm EST, it would ship on Friday and delivery would be scheduled for the following Tuesday.

Although we ship all orders completed by 2 pm EST on the same business day, we cannot guarantee any delivery schedule. We ship our 'in stock' orders from Connecticut, Monday through Friday (not holidays).

  • UPS:

    • Does not deliver on Saturday or Sunday.

    • Their 'guarantee' is a money-back promise. They do their best to deliver as promised, but sometimes circumstances prevent timely delivery.

  • The US Postal Service:

    • Does not deliver on Sundays.

    • Does not guarantee delivery times.

Items that are 'drop shipped' directly from our suppliers have varying delivery timeframes that are noted on the product page and in your shopping cart. Most cannot be expedited.

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Shipping outside the Continental US:

Heavy Duty Mixer Lift for Base CabinetsUnfortunately, many of the items on AdaptMy are shipped directly from the Manufacturer (they are not 'In Stock') and are therefore not eligible to be shipped outside the Continental US. Please be careful when making your selection.

Alaska, Hawaii, Puerto Rico, US Military (AE, AP, AA):

  • Our standard Ground rates are not applicable to these locations. The shipping method drop down choices in the cart indicate the estimated cost to ship.

Canada:

  • We recommend shipping by Priority International via the United States Postal Service (USPS).

    • Canada Post charges a $5 brokerage fee (payable when you pay any applicable taxes incurred) for packages shipped by USPS Priority Mail International.

    • If you choose a faster delivery option, an $8 brokerage fee is assessed for USPS Global Express Mail.

    • When taxes are charged, Customs sticks a "taxes-owing" form on the box and the box is held by the Post Office as a COD. Recipient pays the tax/handling when the package is retrieved.

  • UPS Worldwide Expedited has brokerage fees included. (We will do not offer UPS Standard Ground because the brokerage fees are unknown at the time of shipping.)

  • When you buy something from the United States, you are responsible for ‘importing’ that product into Canada. There are fees to pay for the privilege of importing. Click here for a better understanding of the import fees.

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Our Environmental Policy:

Dynamic Living (AdaptMy.com) believes in doing our part to preserve the environment. We pack our products with recycled paper. We also recycle materials whenever possible (cardboard boxes and peanuts) that we receive from our suppliers. That means that sometimes packages arrive in a 'used' box.

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